FAQ
Q1: I know nothing about the fiber laser marking machine, what kind of machine I should choose?
Very easy to choose.
Just tell us what you want to do using this machine. And sending us a sample picture is better.
Then we will send you a perfect solutions and suggestions.
Q2: When I get this machine, but I don't know how to use it. What should i do?
We will send you the English manual and CD video for machine using and maintaining with
machine. If you still have some doubts, we can talk by telephone or skype. Our engineer can
also be sent to your country to install or adjust machine if necessary.
Q3:if some problems happened to this machine during warranty period, what should i do?
We will supply free parts for this machine during the warranty period if machine have any
problems.We also supply free afterservice forever. So any doubts, just let us know, we will
give you solutions within 30 min.
Q4: How long is the delivery time?
For the fiber laser marking machine, the delivery time will be 2-3 days
Q5: The payment terms?
1. T/T, 30% in advance, pay the balance before delivery.
3. L/C
4. West Union
Q6. How about the packaging
Firstly, Packed the fiber laser machine with plastic sheet for clearing and damp proofing.
Secondly, Then put the fiber laser machine in the plywood case for safety and clashing.
Thirdly, Transport the plywood case into the container.
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